Your shuttle service partner from Cologne

We also offer a chauffeur service in Cologne!

Shuttle-Service – Working on equal footing

The RELAY team pays special attention to a team work on an equal footing with the client. The closer the event gets, the more short-term changes have to be considered and the schedule has to be adjusted accordingly. The peak of this is usually the arrival day, where flight delays can have a strong influence on the planned schedule. In these cases, the dispatcher on site is particularly important and handles it with aplomb. The dispatcher changes the drivers’ schedules while the event is in progress, thus ensuring that all trips are carried out according to plan.

Gala events with a red carpet also present special challenges. In addition to meticulous punctuality, it is also important to know which guest is about to arrive with which vehicle on the red carpet, so that the coordinators and security staff on site are informed. For photo constellations of e.g. actors, RELAY guarantees the arrival of guests in already matching groups on the red carpet. The same of course applies to music bands that are driven to their show. Depending on your wishes, we transport the artists either directly to the backstage area or to the entrance of the location amidst the fans. Within the shuttle service of VIPs, RELAY also takes into account special features which are summarized in so-called “riders”. These can be cushions or blankets required in the vehicle, water of a special brand or technical equipment such as a long cable with which the passenger can play their music directly in the car.

Planning shuttle services there can be various stumbling blocks. Through the mix of many years of experience in the areas of passenger transport, event management and the hotel industry, the RELAY team can always act proactively and with aplomb. In the course of an event, for example, there must always be a high degree of flexibility, if the conference lasts longer than planned or the guests do not want to go home on the last bus and the organizer reschedules the closing time.

During many years of cooperation within the scope of events at different destinations in Europe, the event teams of the client and RELAY connect and thus become one unit for the event.

Shuttle service in Germany & Europe

RELAY can offer shuttle services not only in its home region around Cologne, Bonn and Düsseldorf, but also far beyond. RELAY’s partner companies are located in all major German cities such as Hamburg, Berlin and Munich. But also important are the trade fair cities such as Leipzig, Hanover, Stuttgart and Nuremberg. Due to the close integration of the large cities of Duisburg, Essen and Dortmund, the Ruhr area can also be covered. Due to the close cooperation with its customers, RELAY is also the contact for shuttle services of its customers in large parts of Europe. In Europe the top destinations such as Paris, Barcelona or London are often in demand. For all destinations, RELAY’s customers always have one contact person from the planning of the event to the billing and do not have to look for partners in each destination themselves. Through the centrally organised shuttle service via RELAY, a constant quality can be guaranteed and at the same time a large time saving can be made.

You can also benefit from our partner network in the following cities:

Satisfied costumers

We attach importance to win-win situations