YOUR PARTNER FOR SHUTTLE SERVICE in Stuttgart

Cooperation at eye level:

Cooperation at eye level with the client is one of the priorities of the RELAY team. Within the framework of events, short-term changes must be considered in particular, which frequently occur and to which it is necessary to react accordingly by adapting the procedures. Often changes occur the more the event gets closer – even on the day of arrival the operational plan can be considerably affected, for example by flight delays. In situations such as these, the solution to the situation depends on the sovereign, reliable and efficient readiness to act of the dispatcher on site, who ensures that all trips are carried out according to plan by changing the coordination during ongoing operations.

A situation characterised by significant challenges arises in the case of a shuttle service for red carpet events, since these, more so than other events, are planned with meticulous punctuality. It is important here to know which guest will arrive on the red carpet, when and with which vehicle, and coordinators and security staff on site must be informed of this in detail. It is precisely for such situations that RELAY ensures that everything runs as smoothly as possible: For photo constellations of the guests, the arrival of already fitting groups will be organised, music bands will be driven directly to their gig together and special wishes of the artists to be brought either directly to the backstage area or to the entrance of the location will be fulfilled. Especially for VIPs RELAY guarantees a special service, which includes for example pillows/blankets, water of a special brand or specific technical equipment. This special VIP service is always kept ready in so-called “riders”.

Shuttle service in Germany and Europe:

The broadly based network that RELAY has built up over the years enables it to offer shuttle services far beyond the borders of its home region around Cologne / Bonn / Dusseldorf. This network is made up of important locations throughout Germany: On the one hand, RELAY has partner companies in other major cities in Germany – such as Hamburg, Berlin and Munich – and also those in trade fair cities in Germany – such as Leipzig, Hanover, Stuttgart and Nuremberg. In addition, this is also covered by a conglomeration of major cities in the Ruhr area – namely Duisburg, Essen and Dortmund. RELAY’s network also extends beyond Germany’s borders into large parts of Europe, where shuttle services are offered – top destinations within Europe include Barcelona, London, Paris, Vienna and Zurich.

Regardless of whether the destination is inside or outside Germany, RELAY always acts as a contact for the customer, from the initial planning of the event right through to billing. The centralised design of the RELAY shuttle service guarantees both continuous quality and optimum time management.

You can also benefit from our partner network in the following cities: