RWE, 125th company anniversary
„Despite the large number of several thousand guests and 125 shuttle buses, everything ran smoothly.“
Frank Arens, Head of Public Relations, RWE AG
- 1 event day
- 4,700 passengers
- 125 buses
- 16 Coordinators
- 52 hotel locations
- 9 return shuttle routes
Requirements of the event
4,700 guests were to be brought to Messe Essen within a clearly defined time window. In the evening, the return journey took place via nine different routes to the hotels in the Ruhr area and Düsseldorf.
The aim was a smooth process without waiting times - with full control on site.





Have you already thought about this in your event planning?
- Real challenges that were solved at this major event.
How do you build a bus station for almost 5,000 guests?
Area planning and organisation of a temporary bus station including routing, handling logic and security concept.
Is the car park lighting sufficient for safe night-time operation?
Preliminary inspection of lighting, surfaces and visual axes.
Where do 125 buses park between deployments?
Research and organisation of external interim parking spaces with timed retrieval logic.
Where is the bus logistics organisation office located?
Central organisation office directly at the location as a control point.
Have the heights, access routes and passage widths of all hotels been checked?
Preliminary check of all routes and locations.
Are catering, accreditation and access permits organised for 125 drivers?
Complete driver and authorisation management by RELAY.
Result & effect
- Smooth arrival and departure for 4,700 relaxed guests
- No waiting times, no escalations, full control on site
- Noticeable relief for the organiser during a critical event component
„We worked with RELAY GmbH as part of our 125th anniversary celebrations and despite the large number of several thousand guests and 125 shuttle buses, everything ran smoothly.
The collaboration was respectful, committed, fair and constructive from start to finish.
If you are looking for a reliable and professional partner for your next event, we can only recommend Bernard Lay and his team.“
Frank Arens
Head of Public Relations, RWE AG
Tagged Bus logistics, Chauffeur Service