World Club Dome Frankfurt, Artist Shuttle - since 2022

250 artists and a stadium underground car park with limited space

  • over 250 artists & travelling parties
  • 25 vehicles
  • 8 Coordinators & project management team on site
  • 3 festival days

Requirements of the event

250 artists with their travel parties, picked up at railway stations and airports in Frankfurt, taken to the festival site - and back to the hotels at night. The central shuttle point is located in the underground car park of the Deutsche Bank Park Stadium. This not only limits access, but also the entire vehicle planning.

World Clud Dome Festival (2)
World Clud Dome Festival (6)
World Clud Dome Festival (7)
World Clud Dome Festival (3)
World Clud Dome Festival (1)
World Clud Dome Festival (4)

Have you already thought about this in your event planning?

  • Real challenges that were solved at this festival.
What happens if the shuttle point is only accessible to vans?
The underground car park at Deutsche Bank Park does not allow for larger vehicles. All 25 vehicles have been configured as vans, with routes and timings adjusted accordingly. Anyone who only finds this out on site has a problem. Access roads, clearance heights and widths must always be checked in advance.
How do you ensure that no artist misses their stage time?
All vehicles are continuously monitored by GPS. As soon as a vehicle encounters a delay, the driver is actively diverted - before the Artist notices. The team of coordinators was positioned right next to the Artist team, not somewhere on the site.
How do you remain capable of acting during changing lockdowns and programme changes?
Constant communication with the artist team is a basic requirement. Changes and orders are assigned immediately via the driver app in real time.

Result & effect

  • 250 artists on time for their playtimes - over three festival days
  • Vehicle planning fully adapted to limited access routes
  • RELAY has been an integral part of the World Club Dome logistics since 2022

„RELAY has been a reliable partner for the artist shuttle at the World Club Dome since 2022. The logistics surrounding the 250 artists and their travelling parties are complex - fixed stage times, last-minute changes, night-time return journeys.

RELAY handled this very professionally and flexibly right from the start. Since we started organising the shuttles with RELAY, we have been able to concentrate fully on artist management again instead of having to keep a critical eye on the guest logistics on the side.“

David Wyrich
CEO, WORLD CLUB DOME GmbH

 

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